My name is Victoria Lawson and I work in the Default Prevention Department. I work for Everest University. I'm very sorry about your complaints. However I don't know you exact situation so there is no way I could help fix anything. However if students are having problems with their student loans from Sallie Mae or ACS (etc.) they can call me or call their lender. There are programs that help students when they are not able to pay any money. I'm a single mother of 2 as well, and I couldn't imagine being in debt right now. I... read full review »