The salesman sealed the deal for a sofa purchase by pointing out that it qualified for a rebate, and even sent us away with all the forms and dual receipts to fill out and send in. The rebate was denied a couple months later on a technicality that was not explicitly mentioned anywhere. Sears customer service offered to provide half of the rebate ($30), but we walked away from that and resolved that no member of our family will ever walk into a Sears store again. Apparently it was about money for them, but principle for us, so in the end our... read full review »