I have been called by and finalised my deal with Thurston but one of the people I took the policies for passed on before the six months even before the first debit order could go through. I called Thurston he asked me fax a letter confirming the death and fill in a form, I did just that. A debit order went through the first time which is not a problem cause I was informed that if it does then I will be refunded. I sent Thurston an email informing him and he said I must email a bank statement then it will be refunded, this was 3 weeks back I... read full review »