I have been a Verizon customer since they purchased AllTel and an AllTel customer for many years before that. My husband and I find that we never use our minutes of our plan or come close to it. We received numerous phone calls from Verizon telling us that we were eligible for new phones AND that our contract was up, please stop in the local store and buy your new phones and let’s get you under contract again! I stopped in the store and the Verizon rep looked up my account and we had a long discussion about minutes that are not used and... read full review »