I have all the same complaints...Just to let you all know, I filed a complant with the Better Business Bureau and received email notification from Green Millionaire informing me of a total refund to my account. I still need to keep an eye out for the transaction to post to my account, hopefully it will post in the next day or so. So if you are having trouble getting a refund, just contact the Better Business Bureau. I filled out a complaint form on line and received satisfaction within just a few hours. read full review »