USER REVIEWS (New Twitter Sucks)

14 reviews

Twitter

Chris Slade September 18, 2010

Another failing day for Twitter and the new twitter - which doesn't work. Instead of sending messages to users that malfunctions have ben identified and are being fixed, Twitter has decided to brush these issues under the rug. Shame - shame on you twitter for not taking your customers seriously. Another person has been identified with a similar issue. I wish I could elevate this series of complaints to an investigative news reporter. I am sure my situation is just one of many issues that are not being resolved. New Twitter continues to strike out yet again. read full review »

Filled under: Other Location: United States

14 reviews

Twitter

Chris Slade September 17, 2010

There seems to be no end to how the support team at Twitter has continually ignored my request for service. Yet another full day has passed and no one has contacted me. I figured out a way to post to my account through a third party service. However the real problem is this "new Twitter" supplement. The GUI for my account is empty - blank. I can not get anyone to fix this. I did find out through postings on their Facebook page that I am not the only one with this issue. I have encountered two other people with this issue, so it i... read full review »

Filled under: Other Location: United States

14 reviews

Twitter

Chris Slade September 16, 2010

It is now day three and I have not received any real help from Twitter. I received two emails from support asking me to complete a ticket (on a temp Twitter page), but I can't because my main twitter page is blank. New Twitter shows a blue bar and a black bar underneath with no text on the page - NOTHING. It's like I stumbled onto their test screen and can't get out of it. The fact that I created another page is immaterial; as I am sure with the number of users the company has at least one other person is going through... read full review »

Filled under: Other Location: United States

14 reviews

Twitter

Chris Slade September 15, 2010

I have been unsuccessful at getting a hold of staff at Twitter to fix a problem with their #NewTwitter (new twitter) service format. There was a test button to select if I wanted to see what the new service looked like. I clicked on the link and my screen went blank. Since then, I have not been able to do anything with Twitter. It is as if the service never existed. I understand its free and I haven't lost any money. So I am complaining about how the company is completely unreachable if you have a problem. I am suggesting that if... read full review »

Filled under: Other Location: United States