My father maintained an account with Dell which had a credit limit of 5000. He recently passed, but shortly before passing he wanted to make things easier for my mom, so he paid off every account he could. On some accounts, such as Dell, he paid twice, resulting in a credit balance (That is, he was owed money by Dell!) of 680 dollars. He has since passed, and Dell is making it impossible for my mom to get the money. First they want a copy of Dad's death certificate. Then, after Mom sends it to the payment center by mistake, they claim... read full review »