On the 1 August 2009, I noticed on my bank statement that Virgin Active had debited my account with R150. That was not meant to happen as I had frozen my gym membership. I had contacted Buella on 5 August explaining my query to her. She first told me to fax her a copy of my bank statement, which I find really silly as they would have a record of the R150 being credited to their account. I did so none the less. A week later I had still not heard from her and when I called her again she claims not receiving the copy. During my countle... read full review »