I booked three tickets to Capetown on 29th September for December. My bank sent a SMS confirming the credit card transaction. SAA issued me an online confirmation with reference number and said tickets would be issued within12 hours. I had a look today and nothing. My wife and I spent three hours on the phone today. I won't go into the call centre joke of eighteen calls. It was beyond rediculeous. SAA say they have cancelled the tickets because they have not received payment . My bank wont refund as they say they have... read full review »