This is the most unprofessional company I have ever dealt with. Their service Technicians are polite but have no knowledge of their jobs. The company never ever keeps an appointment. They always call and cancel during the time your tech should be at your home giving you service. I have had appointments from 8-12 (mornings) and they always call between 10:30 and 11:30 am and give a reason why they must reschedule your appointment. And today they sent out a Technician who had no idea of what he was supposed to do, I was only upgrading my box... read full review »