They told me I was eligible for a deferment since the loan was in good standings for 3 years but after I was transferred and sat on hold for a while I was told I wasn't cause I work on a commission basis when I have for 7 years and when they wrote the loan I was too. I asked to speak with a manager and the guy refused several times to get a manager until I had to yell at him. Then he gets a very young unprofessional girl on the line who was just laughing at me like I was some kind of joke. When I told her I'm sure she'snot a... read full review »