I feel that the employees that answer the telephone for MCM are rude and very hard to understand. When I was having issues with Tyrone, which did not speak very clear english, I asked to speak to his superviser. I then was speaking to Gary Johnson, who was supposed to be his superviser and knew no more than Tyrone and was just as rude and also did not speak very good english. Makes me wonder where they were physically located. In the US???? Probably not. I would sure hate to think that at the end of my work day, all I had to show for it was rude behavior and everyone upset with me after each phone call. Sad way to make a living. read full review »