I ordered chair that was to be delivered before July 16.By July 30 I emailed them and they kept saying that delivery attempts had been made and I'd refused the chair. TOTALLY untrue. I'd never heard from them.I canceled the order at that time. Then, 45 days after order, they showed up on my doorstep to deliver. I did refuse the chair since I'd canceled the order. They said that made it a delivery and so they would bill as a return and charged freight both ways and a restocking fee for a chair they never delivered. read full review »