I have been corresponding with Singapore Airlines since June regarding my customer service issues & have not received a response to my questions & issues. I just get promises that they will respond sometime in the future. Its now 3 months and no reponse. 1. Flight cancellation and refund due to Volcanic Ash issue. My family & I were booked to fly to Singapore & Phuket on 16th April, 2010. Due to volcanic ash issue the flights were cancelled. Subsequently we cancelled out trip and requested a refund. I received notification that... read full review »