I contacted the call centre in July to change the email address at which I receive statements and itemised billing for my 3 accounts since I was changing jobs. I called in August to tell them that I did not receive my statements and AGAIN gave my new address. When I did not receive statements in September I called AGAIN. At their request, I faxed written instruction to them which was signed and had a copy of my ID attached asking them to change my email address. This month I AGAIN got no statements or itemised billing from them. When I... read full review »