OBVIOUSLY IF MY SONS TAIL WAS PULLED BACK THEN IT SHOULDN'T BE TOUCHED. IN THE FIRST PLACE SHE SHOULD HAVE ASKED IF I WANTED THE TAIL CUT. SHE MADE ME MAD I SHOULD HAVE GOT HIS CUT FOR FREE. SHE DIDN'T EVEN APOLOGIZE, I COULD TELL SHE WAS TIRED. read full review »