Contacted Sony Customer Service back in July and complained about the amazing loud bellowing tone made by the TV when turned on. They admitted to receiving many complaints and said they would immediately send me a software driver to plug into the tv that would disable that annoying sound. By end of August had not received it ... so again contacted Sony and was advised it had never been sent! Was assured that delivery of it would be expedited that day. Called again today, September 23rd, still having not received it ... and was tossed around... read full review »