On 20 July 2009 I submitted an insurance claim for R4 240.13 in respect of damage to the motor vehicle of a tenant, resulting from plaster falling off the building owned by the policyholder. Since this date I have received no correspondence whatsoever regarding this claim. Further correspondence from me included a letter dated 28 September 2009, requesting an update as to the status of the claim. Once again no response on the part of Nedbank and to date the claim remains outstanding. The complete lack of response to our claim on the... read full review »