I have phoned ADT to complain and also e-mailed them twice, but had no response. We live in a small complex of only 5 houses. All of us are making use of ADT, when we signed with them ADT put a pad at the entrance so that they can have excess in case of any emergency. I can not tell you how many times I have been phoned, because our alarm went off, but the security can't enter because there is no pad at the gate. Every time this happened I would tell them that they are at the wrong complex, I then was told that they will resend the... read full review »