I requested to transfer my cellphone account from my mothers name to my mine, & at the same time to switch my bundle to one that will be more cost effective for me. I repeatedly phoned the shop (on an almost daily basis) & visited the shop (weekly basis, over weekends) to find out what the problem or delay was, and the feedback was slow, & only when there was any feedback to give. 2 months + later the account is still in my mother's name, which caused a big problem, because she has applied for a house loan, but due to the... read full review »