Avoid Laptops Direct I have just purchased a lenovo laptop from this company and after 5days use the screen cracked as i opened it up to use, so i took it back to the shop, the customer service person assumed straight away that i have either "dropped it, kicked it or mistreated the product, " all of which are untrue! to which there responce was! what do you want us to do, its your problem, you sort it, it was ok when you bought, both from a customer service lady and a manager? This is totally unacceptable as this problem has happened... read full review »