I have left MANY voice mails because nobody EVER answers the phone, and have sent atleast 5 emails to which I get the same email back every time, "I will look into it for you", and I never hear anything back except the last time when I didn't hear back at all. My check was cashed on July 19, 2010. (i Can provide a copy of my order, all emails and cashed check if requested, I keep EVERYTHING!!!) read full review »