Hi, I am really very unhappy that my credit card was charged $24.95 on 09.27.2010. The Technician? that I talked with was very rude and I still have the same problem. If this is not corrected, my bank will reverse the charge and I will file a complaint with the FTC. If it is not corrected today I will file a complaint with your State Attorney. Build a anti Quickbooks website for complaints for a class action lawsuit. I have never experience such bad service and bad attitude from a "Technician?". Kevin D. Byrd, C.I.T.P. Newtek, Inc.. Registered Dell Partner Direct. 843-455-9797 read full review »