After my last complaint about not being able to laod the program I purchased and the company making getting a refund nearly impossible (Too much time for the amount) I received an email from Steven Lawton from Acronis offering to help. I wrote him an email. The response I got was from Acronis customer service telling me that I they would not give me a refund. I wrote several emails to Steven Lawton and never received any answers. Further showing the poor customer service provided by Acronis. Stay away read full review »