I placed an order for over £80 on June 17th 2010 for my wife's birthday. Received email saying that goods despatched 21st June by Royal Mail First Class signed for. Emailed "Chris" that goods not arrived. He replied Royal Mail were at fault, give it a few days. When a few days were up I emailed again. Received the standard reply that "Chris" was "upset" with Royal Mail and then we entered into many emails where "Chris" was telling me that Royal Mail would not investigate until after 15 days and... read full review »