Sallie Mae had better train their more senior phone personnel to be respectful of now 49-nine-year-olds who call or they will be FIRED by me, personally. When we offer to mail in a form they will not demand that it be faxed. The form will be mailed and they will like it. In fact, they will come to my door and collect it in person. Or, as I said, they will be FIRED! Amen. read full review »