I got a Sony Ericsson C903, brand new, sealed handset (with bill and warranty) in May 2010. Within a month, the phone started giving problems. There were call problems, the keys hardened, the music tracks would skip/hang up, volume was bad, etc. I submitted my phone to the Service centre at Platinum Mall, Ghatkopar, Mumbai, India. They took over a month to return my phone saying all the parts are spoilt and everything will have to be replaced. After giving me my phone, they asked me to format it from a cyber-cafe. I did that. But still the... read full review »