I had an appointment today 10-16-2010 for a repair on my snow blower from 8-12. At 11:11 a.m., I received a call that they would not arrive until 12:30-1:00 p.m. I rearranged my schedule to be available and they didn't honor their commitment. To make matters worse, I had to make two different appointments for 2 different products and I am sure I will have to go through the same thing next saturday on 10-23-2010 read full review »