I had the misfortune to book a hotel by using the service of www.Alpharooms.com. It is a very easy to book and the prices are very tempting, but the things stop there. After wards there is no communication at all, nor by e-mail nor by phone. In fact there is a costumer service number you can call (very expensive), wait for a response and usually not get any live person. There is a little more luck when you call the numper for booking, but when the other site finds out you are calling to complain, ususally you get put back to the waiting... read full review »