I have been treated badly and feel like I was ripped of on my purchase of new tires.. I have had to replace three in 3 months becouse of defects.. The customer service was terrible and I purchased a warranty on them but was charged to replace them.. I will never let any one else go thru what I have or spend a 1000 dollars on defected products or fake warrantys with pep boys again... Further more the employees were playing poker on the work computers as I sat there trying to get my problem resolved which did not happen. read full review »