First I will start this letter off by saying I am very dissatisfied with the customer service I received from not 1, not 2, but 3 supervisors at American Advantage and reservations departments. Because of the way I was treated with this situation, I will probably no longer be flying with American Airlines. As a customer, I do have choices in air travel and I will not fly with a company that doesn't stand by what their employees tells their customers. I am writing you concerning a situation and conversation I had with three Advantage... read full review »