I went to ATT to renew my plan and get a new phone. The first phone died on the sales rep right in the store. The second one (same model) died on me the day after. I went back to the store to exchange. They wanted to charge me a 35! Dollar restocking fee. I started arguing that all the phones have the same problem and I am not willing to pay that. The store manager came out and said he would need to charge the restocking fee but give me a 35 USD credit on my next bill. I was ok with that. My bill came in and it was about 20... read full review »