I checked into an Alitalia flight from Rome to Milan. I had two more connections to make before arriving home -- Armenia. The Alitalia check-in lady gave me a boarding pass. However, at the gate, they told me it's not a legitimate boarding pass, and I can't board, and since it's an oversold flight, they can't put me on. So I watched the flight take off, I missed my two connections, obviously, and had to stay a night in Rome. "It is our fault, madame" they said. That was September 4. To this day, I have not been compensated for hotel or airport transfer. read full review »