Bought the laptop from Toshiba nov, 10 2009, laptop won't keep charge for more than 1 hr. sent it back to repair center 3 times and I've encountered the most rude CSR ever. just got off the phone with a rep and they have no clue where my laptop is and I think they want to keep it till the warranty runs on the the 10th november 2010.they have incompetent reps and technicians. all I want is to be able to use the laptop for school and the promise it will hold charge for upto 4 hrs. read full review »