We signed a contract with Sears Home Services on 10-26-2010 for air conditioning replacement after sitting through a four hour sales pitch. We cancelled two days later because we were unable to validate the oral representations of the salesmen. In fact, the Sears Home Improvement staff failed to provide a single written answer to our questions. Sears placed a hold on our credit card for over $10, 000 and refused to release it after we cancelled the contract, in spite of numerous phone calls to their district manager. Thank you Sears for revealing your true colors while we still had time to cancel the contract. Never again!!! read full review »