DO NOT CALL DELL AND EXPECT TO SPEAK TO ANYONE IN THE UNITED STATES FOR SUPPORT, YOU END UP ON THE IYOGI WEBSITE AND TALKING TO SOMEONE YOU CAN HARDLY UNDERSTAND. I CALLED ABOUT A PROBLEM WITH MY EXCEL ON A LABTOP. AFTER 3 CALLS OVER ABOUT 6 HOURS, I FIGURED OUT HOW TO FIX IT MYSELF BUT NOW I HAD MORE PROBLEMS AND THE TECH TOLD ME MY HARD DRIVE WAS SHOT (NOT TRUE). I WAS TOLD THEY WOULD NOT CHARGE MY CREDIT CARD ( I HAD TO GIVE THEM CREDIT CARD INFORMATION AT THE BEGINNING OF THE CALL) BUT DELL MIGHT. I WAITED A FEW DAYS TO SEE IF MY CARD WAS... read full review »