"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (acoustoman)

Newegg.com
Dave Sass January 11, 2011
I have spent thousands of dollars with Newegg.com in the past and have always had good service. After reviewing this site - I can see there customer service has gone down hill big time. I recently ordered some memory for a laptop on January 3rd. It is now the 11th and I still don't have the memory. I contacted customer service via online chat. The first customer service representative I got could care less and only told me that they downgraded their shipping service a year ago and I would just have to wait. No apology nothing. I... read full review »
Filled under: Electronics Location: United States
SWREG - Digital River
Dave Sass February 5, 2010
I ordered a software product - DVDFAB advertised by Digital River and it stated that I would receive a download link and registration code via e-mail immediately. I never received it. I sent numerous e-mails to SWREG.ORG and received no replies. I then contacted Digital River via telephone 952-253-1234. They told me they take your money but have no control over when the vendor would deliver the product - if ever. I told them that this was false advertising on their website as they state very specifically that you will receive the download link... read full review »
Filled under: Entertainment Location: United States
Zecco Trading
Dave Sass July 1, 2009
This is the worst stock brokerage firm I have ever used. Their customer service is the worst I have ever experienced. First they offered me free trading and then switched to fee based trades. I stuck with them anyway as they were still cheaper. Well cheap is not a good way to go. I had set up an ACH account which they cancelled after a few weeks. When I called and told them my ACH was no longer active, they accused me of deleting it. I had no way of moving money to or from my account. (At least not without a hassle) I complained for days with... read full review »
Filled under: Business & Finances Location: United States
Ford
Dave Sass February 19, 2009
I have been a loyal Ford Customer since 1974. Well no longer. Over the past two years everytime we have taken our autos for service into our local dealerships we get treated rudely and unprofessionally. They just don't seem to care about customer service anymore. They act like they are doing you a big favor of even taking your vehicle in. My last two vehicles have been nothing but trouble quality wise. My most recent problem had to do with my custom Ford OEM wheels becoming pitted and rusted. They were replaced once under the... read full review »
Filled under: Automotive Location: United States

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