IVE JUST WAITED IN ALL DAY TO TAKE DELIVERY OFG A FREEZER FROM CURRYS, I ARRANGED FOR OLD TO BE REMOVED AND RECYCLED AS PER INSTRUCTIONS, HOWEVER FIRSTLY WAS INFORMED COULDNT TAKE OLD ONE AS HAD NO ROOM, SO EXPLAINING BUT YOU LEAVING ONE WAS INFORMED YOU HAVE 3 STEPS TO YOUR FRONT DOOR WE NOT ALLOWED CARRY THINGS UP STEPS, , , SO CANT TAKE OLD AWAY, ON COMPLAINING TO CUSTOMER SERVICES WHO ARE USELESS WAITED FROM A CALL FROM DELIVERY DEPOT WHO INFORMED ME WASNT THE STEPS WAS BECAUSE IT WAS WET OUTSIDE AND THERE WAS LEAVES ON GROUND MAKING IT... read full review »