Open Letter to eBay (a cautionary tale) I have been a long time eBay user, a loyal customer and seller, advocate, cheerleader, and even a shareholder of the company stock - but my most recent experience has forever changed my opinion of this company. My journey to resolve a 2-minute simple situation took me deep into the bowels of eBay’s indifferent and arrogant customer service department, tumbling down a black hole I found myself in the pit of customer service hell, snarled for weeks in their labyrinth I was flushed out the... read full review »