charge dispute reuest was not done when card is active, was fed-up and cancelled card still till now issues unresolved and no one bother to get back at all. 1)called in 3)email 2)went to branch personally 4) emailed again - nothing was finalised since end of march 2010. Card was cancelled and thats it no one explained what happend and no one retrieve my contact records to review what they had done! I could forward the full email to you for reference, thank you. one of my request made online(no one did bother ): From: Customer Service... read full review »