I lost more than 2 billion chips because I got disconnected by the server during the game. They admit that it is their common problem but they don't want to recover my loss. I did send them screenshot of my incident and everthing is clearly visible there, but still no support from their side. It's been almost a month since it happend. The worst thing is, they won't post my complaint on their forum or any other place where they are moderators. It was their mistake, and now they ignore me. They even banned my account due to service violations. Don't know what to do now.. read full review »