"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Lucas)

Kmart
Lucas November 12, 2010
Yesterday I visited the Kmart website to purchase Christmas presents using their online layaway. I made my selections and checked the box indicating the purchase was "layaway". I proceeded to provide my personal billing information, etc. and when I submitted the order realized it had not been processed as a layaway, but as an outright purchase. I IMMEDIATELY called customer service, explained what happened and the CS representative purported cancelled the order. He even told me after I explained the bug on the website that I had... read full review »
Filled under: Lifestyle Location: Australia

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