i have paid for a 24hr emergency in my home policy on the 12th november at 4am i have had no heating or hot water i rang them at 8am to report it as an emergency they told me not to call them as they no longer deal with swinton since 1st nov 2010.they were very abrupt and did not help me with my query i waited until 9am for swinton to open and to explain? they said it was incorrect and have dealings with this company so they rang this same number i had called to tell me i had selected wrong option and an engineer will attend to me within 2... read full review »