I have been a long-term, loyal customer of Dell. I recently purchased my FOURTH compter from the company. It is CRAP. Their support is AWFUL. I feel like a rube who has been taken. Hardware claims the problems are software. Software says I have no warranty. It is one hot mess. Bottom line: Dell does NOT honor its warranties any more. Dell does NOT provide support beyond a very, very narrow window. (I purchased my brand new Dell laptop in late August, and in November they are refusing support.) Dell has fallen off a cliff when it comes to... read full review »