I sent a diamond ring to these people on Nov 8th 2010 and I have not since been able to contact them by phone or email, the man Matthew Rogers had made two phone calls previous to my sending the ring to assure me they have never had a problem receiving items in the five years of business they have been operating. I am now very worried that I have been taken advantage of, please help me Marilyn McMann 519-508-1331 read full review »