Hi - i'm a Gold Priority Club member from the Hilton HHonors Diamond promotion, i've booked two IHG properties since this and i've been massively let down both instances 1/ Stayed at the Crowne Plaza Venice - hotel room was in a state, pieces from the roof paint falling on face for the first two nights (i didn't realise it until i saw all these white flecks and paint all over the floor and glanced up to the ceiling, jogger not operating/health risk - it was snapped in two - hotel said they'd fixed, never did in... read full review »