I had ordered a free trial on November 4th and was suppose to receive the trial within 7 days. By the 15th nothing came so I called and called, was put on hold for about 40 minutes and finally an accented voice came on. I ask where he was picking up from and he said Utah, remember that the company is in Florida, and I cancel it before the trial period of 19 days expiered. By the time I noticed the $29 and some cents charge on my account this week I realize that it had been the second charge, first as "Fit-Fac" that was deducted... read full review »