Don't bother emailing or writing them, they don't respond to complaints, the rewards program is a way for k-mart to get consumers to spend money they don't have, to try and gain sells, promising points toward your next purchase.Than you have to fight to get the correct points your due.Also don't bother calling customer service, all you will receive is a song a dance around your inquiry, as if customers are stupid...Terrible customer service in hard times, not very smart. read full review »