My original order was for the 7 day trial period "kit", to include 1cd, a username, password and a "coach", obstensibly to train me in...what? The reason I placed the order was to find out exactly what the program was, i.e., sales, form filling, etc. I did receive the username and password in a timely fashion (cd came 11 days later). As soon as I was able to access the site involved, I did so. Immediately upon ascertaining that the program was strictly a sales program, I tried to locate the phone number one must call to receive... read full review »