I write this message out of frustration, and i apologize if some the language used are out of place. But I can't help but thinking that what if the complacency by the terminal staffs caused something tragic to the passengers. We were lucky that the mistake was annoying but minor this time. But if none action was taken on the responsible person, that person might cause bigger damage that will affect other human beings. I was on flight VF 507 from Singapore to Jakarta on 21st Nov 2010. Our flight was delayed for 6 hours, we decided not... read full review »